Air Cargo - Cargo Regulations
Table of contents
Chapter 1 General Provisions
Chapter 2 consignment of goods
Chapter 3 Cargo Transportation
Section 1 Goods Collection and Transportation
Section 2 Freight Transportation
Section 3 Arrival and Delivery of Goods
Section 4 Changes in Goods Transportation
Section 5 Freight Transportation Costs
Chapter 4 Transportation of Special Goods
Chapter 5 Air Mail and Air Express Transportation
Chapter 6 Cargo Charter and Cabin Transportation
Chapter 7 Compensation for Abnormal Transportation of Goods
Chapter 8 Supplementary Provisions

Chapter 1 General Provisions
Article 1: In order to strengthen the management of air cargo transportation and maintain normal air transportation order, this rule is formulated in accordance with the provisions of the Civil Aviation Law of the People's Republic of China.
This rule applies to the transportation of civil air cargo where the place of departure, agreed stopping place, and destination are all within the territory of the People's Republic of China.
Article 2: The carrier shall organize the transportation of goods in a safe, rapid, accurate, and economical manner in accordance with the principles of ensuring key points, considering general needs, and reasonable transportation, reflecting the purpose of People's Aviation for the people.
Article 3: The following terms in these rules, unless otherwise specified in specific provisions, have the following meanings:
（1） "Carrier" refers to all air carriers who accept air waybills or keep cargo records filled out by consignors, and all air carriers who transport or engage in the transportation of goods or provide any other services for such transportation.
（2） "Agent" refers to any person authorized to represent the carrier in the transportation of air cargo.
（3） The shipper refers to the person who enters into a contract with the carrier for the transportation of goods and signs it on the air waybill or cargo record.
（4） "The consignee" refers to the person who delivers the goods by the carrier according to the name listed on the air waybill or cargo transport record.
（5） The "consignment note" refers to the written document filled out by the consignor when handling the consignment of goods, which is the credential for filling out the air waybill.
（6） "Air waybill" refers to the evidence of a contract between the consignor and the carrier for the carriage of goods on the carrier's route, which is filled out by the consignor or the carrier commissioned by the consignor.
Chapter 2 Consignment of goods
Article 4: The consigned goods shall be accompanied by the consignor's resident ID card or other valid identification documents, and the consigned goods shall be filled out in the consignment form, and the consigned procedures shall be handled with the carrier or its agent. If the carrier or its agent requests a letter of introduction or other valid proof from the unit, the shipper should also provide it. Goods that are restricted by government regulations for transportation and goods that require procedures to be processed with relevant government departments such as public security and quarantine shall be accompanied by valid certificates.
The filling and basic content of the consignment note for goods:
1.The shipper shall carefully fill out the contents of the consignment note, be responsible for the authenticity and accuracy of the contents, and sign or stamp on the consignment note.
2.The basic content of the consignment note for goods:
(1)The full names, detailed addresses, telephone numbers, and postal codes of the specific units or individuals of the consignor and consignee of the goods;
(2)Product name of the goods;
(3)Number of goods, packaging method and marking;
(4)Actual value of goods;
(5)Declared value of goods;
(6)General cargo transportation or express delivery;
(7)Characteristics of goods, storage and transportation, and other instructions.
3.For goods with different transportation conditions or unable to be transported together due to the nature of the goods, separate consignment notes should be filled out.
Article 5: The packaging of goods shall ensure that the goods are not damaged, lost, leaked, or contaminated with aircraft equipment or other items during transportation.
The shipper shall use appropriate inner and outer packaging materials and forms according to the nature and weight of the goods, transportation environmental conditions, and carrier's requirements, and properly package them. Precise, fragile, shock resistant, pressure resistant, and non reversible goods must have appropriate packaging measures to prevent damage to the goods. It is strictly prohibited to use straw bags or straw ropes for packaging.
Prohibited or restricted items, dangerous goods, valuable items, confidential documents and information are not allowed to be carried inside the packaging of goods.
Article 6: The consignor shall indicate on the outer packaging of each piece of goods the departure station, destination station, and the unit, name, and detailed address of the consignor and consignee.
The consignor shall affix air transport instruction labels on the outer packaging of the goods according to the nature of the goods and the style specified in national standards.
When the consignor uses old packaging, they must remove the old signs and labels on the original packaging.
The consignor shall affix or attach the carrier's cargo transport label to Each item of goods as required.
Article 7: The weight of goods shall be calculated based on gross weight, and the unit of measurement shall be kilograms. Rounding off the remainder of a weight less than 1 kilogram. When the weight of the cargo on each air waybill is less than 1 kilogram, it shall be calculated as 1 kilogram. Valuable items are calculated based on their actual gross weight, with a unit of measurement of 0.1 kilograms.
The weight of each cargo carried by non wide body aircraft generally does not exceed 80 kilograms, and the volume generally does not exceed 40 x 60 x 100 centimeters. The weight of each cargo carried by a wide body aircraft generally does not exceed 250 kilograms, and the volume generally does not exceed 100 x 100 x 140 centimeters. For goods exceeding the above weight and volume, the carrier may determine the maximum weight and volume of the goods that can be collected and transported based on the aircraft type and the loading and unloading equipment conditions of the departure and destination airports.
The total length, width, and height of each piece of goods shall not be less than 40 centimeters.
Goods with a volume exceeding 6，000 cubic centimeters per kilogram are considered light foam goods. Light foam goods weigh 1 kilogram per 6，000 cubic centimeters.
Article 8: If the gross weight of the goods consigned by the consignor is more than RMB 20 per kilogram, the consignor may declare the value of the goods and pay a declared value surcharge in accordance with regulations.
The declared value of each waybill generally does not exceed RMB 500，000.
When the goods that have been checked in require a change, the declared value surcharge will not be refunded.
Chapter 3 Cargo Transportation
Section 1 Goods Collection and Transportation
Article 9: The carrier shall collect and transport the goods in a planned manner based on the transportation capacity, the nature and urgency of the goods.
For connecting goods with large quantities and specific conditions and time requirements, the carrier must arrange the connecting transshipment space in advance before they can be collected and transported.
In case of special circumstances, such as government regulations, natural disasters, suspension of navigation, or serious backlog of goods, the carrier may suspend the collection of goods.
All items prohibited from transportation by national laws, regulations, and relevant provisions are strictly prohibited from being collected. Any restricted items must meet the prescribed procedures and conditions before they can be collected for transportation.
Goods that need to be inspected, quarantined, and processed by the competent department shall not be accepted for transportation until the procedures are completed.
Chapter 3 Cargo Transportation
Section 1 Goods Collection and Transportation
Article 9: The carrier shall collect and transport the goods in a planned manner based on the transportation capacity, the nature and urgency of the goods.
For connecting goods with large quantities and specific conditions and time requirements, the carrier must arrange the connecting transshipment space in advance before they can be collected and transported.
In case of special circumstances, such as government regulations, natural disasters, suspension of navigation, or serious backlog of goods, the carrier may suspend the collection of goods.
All items prohibited from transportation by national laws, regulations, and relevant provisions are strictly prohibited from being collected. Any restricted items must meet the prescribed procedures and conditions before they can be collected for transportation.
Goods that need to be inspected, quarantined, and processed by the competent department shall not be accepted for transportation until the procedures are completed.
Article 10: When the carrier receives the goods, it shall verify the valid identification documents of the consignor. Any items restricted by the state for transportation must be verified with a valid certificate of transportation permission issued by relevant national departments.
The carrier shall inspect the packaging of the consignor's consigned goods. If the packaging of the goods does not meet the requirements of air transportation, it must be improved by the consignor before the collection can be processed.
The carrier shall not be responsible for inspecting whether the inner packaging of the consignor's consigned goods meets the requirements. The carrier shall conduct safety inspections on the received goods. All goods loaded and transported within 24 hours after receipt shall be subject to unboxing inspection or inspection by security equipment.
Article 11: The air waybill (hereinafter referred to as the waybill) shall be filled out by the consignor and handed over to the carrier along with the goods. If the carrier fills out the waybill based on the consignment note provided by the consignor and it is signed by the consignor, the waybill shall be deemed to be filled out on behalf of the consignor.
The shipper shall be responsible for the accuracy of the instructions or statements regarding the goods filled out on the waybill.
There are eight copies of the freight bill, including three original copies and five copies. Three original copies are: the first copy is to be handed over to the carrier and signed or stamped by the consignor; The second copy shall be delivered to the consignee, signed or stamped by the consignor and the carrier; The third copy shall be handed over to the shipper and signed and stamped by the carrier after receiving the goods. Three copies have equal legal effect. The carrier may add copies as needed. The carrier's copy of the waybill shall be kept for two years from the day after the issuance of the waybill.
The basic content of a waybill includes:
（1） Place and date of filling out the form;
（2） Departure and destination locations;
（3） The name and address of the first carrier;
（4） The name and address of the shipper;
（5） The name and address of the consignee;
（6） The name and nature of the goods;
（7） The packaging method and quantity of goods;
（8） The weight, volume, or size of the goods;
（9） Billing items and payment methods;
（10） Transportation instructions;
（11） Declaration from the shipper.
Section 2 Freight Transportation
Article 12: For goods that require urgent transportation, the consignor shall indicate the date of shipment and flight on the waybill, and the carrier shall transport them out on the specified date and flight. To handle connecting urgent goods, the carrier must obtain the consent of the connecting station before proceeding.
For goods transported within a limited time, the shipper and carrier shall agree on the arrival date and indicate it on the waybill.
The carrier shall deliver the goods to the destination within the agreed time limit.
The carrier shall transport the goods to the destination as soon as possible in the shipping order specified in Article 13 of this chapter.
Article 13: According to the nature of the goods, the carrier shall ship them in the following order:
（1） Emergency rescue, disaster relief, first aid, diplomatic bags, and government designated emergency transportation items;
（2） Specify the date, flight, and urgent shipment of goods;
（3） Time limited, valuable, and miscellaneous small items;
（4） International and domestic transshipment connecting goods;
（5） Generally, goods are shipped in the order of receipt.
Article 14: The carrier shall establish a cabin control system, reasonably allocate air cargo space based on the available air cargo space on a daily basis, and avoid space waste or cargo backlog.
The carrier shall choose transportation routes based on reasonable or economic principles to avoid roundabout transportation of goods.
The carrier shall establish a captain's notice system when transporting special goods.
Article 15: The carrier shall carefully organize the loading and unloading operations of the carried goods, handle them with care, strictly follow the storage and transportation instructions on the packaging of the goods, and prevent damage to the goods.
The carrier shall accurately load and unload goods according to the loading and unloading documents to ensure flight safety.
The carrier shall establish a sound system for supervising loading and unloading. The loading and unloading of goods should be supervised and inspected by dedicated personnel at the work site.
When it is found that the packaging of the goods is damaged and cannot be continued during transportation, the carrier should make transportation records, notify the consignor or consignee, and seek handling opinions.
When the carrier encounters difficulties in loading and unloading special or oversized goods consigned by the consignor, the consignor or consignee may provide necessary loading and unloading equipment and manpower.
Article 16: The carrier shall establish warehouses for ordinary goods, valuable items, fresh goods, dangerous goods, and other goods respectively based on the volume of inbound and outbound cargo transportation and the characteristics of the goods.
The goods warehouse should establish a sound storage system and strictly handle handover procedures; The goods in the warehouse should be properly stacked and cleared regularly; Take measures to prevent fire, theft, rodents, water, and freezing, ensuring the accuracy and completeness of goods entering and exiting the warehouse.
Article 17: After the consignment of goods, the consignor or consignee may inquire about the transportation status of the goods from the carrier or its agent at the place of departure or destination. When inquiring, the consignor shall present the waybill or provide information such as the waybill number, place of departure, destination, name of goods, number of pieces, weight, and date of consignment.
The carrier or its agent shall promptly respond to inquiries made by the consignor or consignee.
Section 3 Arrival and Delivery of Goods
Article 18: After the goods arrive at the destination station, unless otherwise agreed, the carrier or its agent shall promptly issue a notice of arrival to the consignee. Notification includes two forms: telephone and written. The arrival notice for urgent goods should be sent out within two hours after the arrival of the goods, and for ordinary goods, it should be sent out within 24 hours.
From the day after the arrival notice is issued, the goods will be stored for 3 days free of charge. Overdue withdrawal, the carrier or its agent shall charge storage fees in accordance with regulations.
If the goods are detained by the inspection authority or stored in the carrier's warehouse due to violation of regulations, the consignee or consignor shall bear the storage and other related expenses.
The consignor shall be responsible for notifying the consignee to wait for pick-up at the destination airport for animals, fresh perishable items, and other goods transported on specified dates and flights.
Article 19: The consignee shall pick up the goods with the arrival notice and their resident ID card or other valid identification documents; When entrusting others to pick up the goods, the consignee and the resident ID card or other valid identification documents of the consignee specified in the arrival notice and freight bill shall be used for pickup. If the carrier or its agent requests a letter of introduction or other valid proof from the unit, the consignee shall provide it.
The carrier shall count the number of goods listed on the waybill and deliver them to the consignee. When shortages or damages of goods are found, they should be inspected on the spot together with the consignee. If necessary, a record of transportation accidents should be filled out and signed or stamped by both parties.
When the consignee picks up the goods, if there is any objection to the weight or condition of the outer packaging of the goods, they should raise an on-site inspection or re weigh and verify.
If the consignee picks up the goods and signs for them on the waybill without raising any objections, it shall be deemed that the goods have been delivered in good condition.
Article 20: When the consignor consigns goods that do not match the names listed on the waybill or contain government prohibited or restricted items and dangerous goods, the carrier shall handle them in accordance with the following provisions:
（1） Stop shipping at the departure station, notify the shipper to collect the goods, and the shipping fee will not be refunded.
（2） Stop transportation at the transfer station, notify the shipper that the freight will not be refunded, and for goods with mismatched product names, separate charges will be charged based on the actual transportation segment.
（3） At the arrival station, for shipments with mismatched product names, an additional full shipping fee will be charged.
Article 21: If the goods are not picked up within 14 days from the day after the arrival notice is issued, the destination station shall notify the originating station and seek the shipper's opinion on the handling of the goods; If there is no one to pick up the goods after 60 days and no handling opinion from the shipper has been received, the goods will be considered as undeliverable.
For goods that cannot be delivered, proper counting, registration, and storage should be carried out.
All goods prohibited or restricted from transportation by the state, valuable items, and precious cultural and historical materials shall be transferred to the competent national authorities for processing at no cost; All ordinary means of production and living shall be transferred to the relevant material or commercial departments at a fixed price; Any items that are fresh, perishable, or difficult to store may be handled at the discretion of the carrier. If it is disposed of, the cost incurred shall be borne by the shipper.
The payment that has been priced shall be promptly handed over to the carrier's finance department for safekeeping. Within 90 days from the date of processing, if the shipper or consignee claims the goods, the remaining amount after deducting the storage and processing fees of the goods shall be refunded to the claimant; If no one claims the goods after 90 days, the payment should be submitted to the national treasury.
For the handling results of undeliverable goods, the shipper should be notified through the originating station.
Section 4 Changes in Goods Transportation
Article 22: When the consignor requests a change in the goods that have completed the transportation procedures, they shall provide a written request issued by the original consignor, valid personal documents, and the consignor's copy of the waybill.
The requested goods for transportation change should be all the goods filled out on one waybill.
Transportation changes shall comply with the relevant provisions of these rules, otherwise the carrier has the right not to handle them.
Article 23: The carrier shall promptly handle the shipper's request for changes, modify or reissue the waybill according to the change request, and re charge the freight. If it cannot be processed as required, the shipper should be notified promptly.
Cancel the shipment before shipping the goods, and the carrier may charge a return handling fee.
Article 24: If the transportation of goods is affected due to special tasks performed by the carrier or force majeure factors such as weather, and it is necessary to change the transportation, the carrier shall promptly notify the consignor or consignee and agree on a solution.
The carrier shall handle transportation costs in accordance with the following provisions:
（1） Return the goods at the departure station and refund the full shipping cost.
（2） If the destination station is changed at a midway station, the freight for unused segments will be refunded, and the freight from the changed station to the new destination station will be charged separately.
（3） Transport the goods to the original departure station at the intermediate station and refund the full shipping fee.
（4） Using other modes of transportation at the intermediate station to transport the goods to the destination station, the excess cost will be borne by the carrier.
Section 5 Freight Transportation Costs
Article 25: The freight rate for goods refers to the air transportation price between the departure airport and the destination airport, excluding ground transportation fees and other expenses between the airport and the city.
Valuable items, animals, perishable goods, dangerous goods, coffins, ashes, paper forms, as well as express delivery and urgent goods, will be charged 150% of the normal freight rate.
The calculation method for declared value surcharge is: [declared value - (actual weight x 20)] x 0.5%.
Article 26: The carrier may charge ground transportation fees, return handling fees, storage fees, and other miscellaneous freight charges.
Article 27: The consignor shall pay the freight for the goods in the currency and payment method prescribed by the state. Unless otherwise agreed between the carrier and the consignor, the freight shall be paid as paid.
Chapter 4 Transportation of Special Goods
Special cargo transportation, in addition to complying with the regulations for ordinary cargo transportation, should also comply with the following corresponding special requirements:
Article 28: If the shipper requests urgent transportation of goods, with the consent of the carrier, urgent transportation may be carried out and the express freight shall be charged according to regulations.
Article 29: Microbial products such as bacterial strains and carrier culture media that are harmful to human beings, animals and plants shall not be carried without special approval from the Civil Aviation Administration of China.
Vaccines, antibiotics, serum and other biological products that have been artificially manufactured, refined, and subjected to aseptic treatment can be transported as general cargo if the shipper provides a certificate of sterility and non toxicity.
The storage and transportation of microorganisms and harmful biological products should be kept away from food.
Article 30: The transportation of plants and plant products must be accompanied by a valid "plant quarantine certificate" issued by the plant quarantine department at or above the county level (including) where the consignor is located.
Article 31: The ashes shall be packed in closed plastic bags or other sealed containers, with a wooden box and the outermost layer wrapped in cloth.
The conditions for transporting the coffin:
（1） The shipper shall present a death certificate issued by the hospital and a transportation permit issued by relevant departments, and shall contact the carrier in advance to make an agreement;
（2） The corpse is non infectious;
（3） The corpse has undergone anti-corrosion treatment and is within the anti-corrosion period;
（4） The body is packaged in an iron or wooden coffin, with an iron box and a convenient buckle for loading and unloading. The coffin should be filled with absorbent materials such as sawdust or charcoal, and the coffin should have no leaks and be nailed or welded to ensure that odors and liquids do not spill out;
（5） When handling the consignment, the consignor must provide a certificate of burial issued by the funeral department.
Article 32: The transportation of dangerous goods must comply with the management regulations of the Civil Aviation Administration of China on the safe transportation of dangerous goods by air.
Article 33: Animal transportation must comply with relevant national regulations and provide an immunization certificate and quarantine certificate from the local quarantine department at or above the county level; To transport animals that are under national protection, relevant department approval certificates must also be issued; The shipment of animals within the scope of market management must be certified by the market management department.
When consigning animals, the shipper shall contact the carrier in advance and book the cabin space. When handling the consignment procedures, a declaration form for the transportation of live animals must be filled out. Animals that require specialized care and feeding or require large quantities should be escorted by personnel.
Animal packaging should be easy to load and unload, suitable for animal characteristics and air transportation requirements, and able to prevent animal damage, escape, and contact with the outside world. The bottom should have measures to prevent fecal leakage, ensure ventilation, and prevent animal suffocation. The outer packaging of animals should indicate the precautions for care and transportation.
The consignor and consignee shall deliver and retrieve the animals at the airport, and shall be responsible for the storage of the animals before and after transportation. For animals with special requirements for loading, the shipper shall explain the precautions to the carrier or provide on-site guidance.
The carrier shall pack the animals in aircraft cabins suitable for carrying animals. If an animal dies during transportation, the carrier shall not be liable except for the fault of the carrier.
Article 34: When consigning fresh and perishable goods, the consignor shall provide the longest allowed transportation time and transportation precautions, book the cabin, and send them to the airport for the check-in procedures at the agreed time.
The government stipulates that fresh and perishable items that require quarantine must provide a quarantine certificate from the relevant department.
The packaging should be suitable for the characteristics of fresh and perishable items, without polluting or damaging aircraft and other goods. Passenger flights are not allowed to load fresh and perishable items with unpleasant odors.
Fresh and perishable items that require special care should be provided by the shipper with necessary facilities and, if necessary, escorted by the shipper.
The cost incurred by the carrier for taking protective measures during the transportation and storage of fresh and perishable goods shall be borne by the shipper or consignee.
Article 35: Valuable items include rare and precious metals such as gold, platinum, iridium, rhodium, palladium, and their products; Various gemstones, jade artifacts, diamonds, pearls and their products; Precious cultural relics (including books, paintings, antiques, etc.); Cash, securities, and items with a gross weight of over RMB 2,000 per kilogram.
Valuable items should be packed in sturdy and tight boxes, with well shaped iron hoops and seals at the seams.
Article 36 Firearms and police equipment (referred to as firearms) are special controlled items; Ammunition is a hazardous material under special control. When consigning, the following certificates should be provided:
（1） The consignor must provide a transportation permit issued by the public security bureau of the county or city or a permit issued by the competent national department when consigning various types of firearms and ammunition;
（2） The domestic transportation of various types of firearms and ammunition entering and exiting the country must provide a transport certificate issued by border inspection stations; Firearms and ammunition packaging should be the original factory packaging, and non factory original packaging should be ensured to be sturdy, tight, and stamped. Firearms and ammunition should be packaged separately.
Strict handover procedures are required throughout the transportation of firearms and ammunition.
Article 37: According to the nature of the goods, if a dedicated person is required to take care of and supervise the goods during transportation, the consignor shall send someone to escort them. Otherwise, the carrier has the right to refuse to carry them. Escorting goods requires prebooking of shipping space.
The escort shall fulfill the carrier's requirements for the escorted goods and be responsible for the safe transportation of the goods. The escort shall purchase a ticket and complete the boarding procedures.
The carrier shall not be liable for the loss of goods escorted by the shipper, unless it is proven that it was caused by the carrier's fault. If it is proven that the fault was caused by the carrier, compensation shall be made in accordance with the relevant provisions of Article 45 of these rules.
The carrier shall assist the escort in completing the escort task and affix "Escort" labels on the packaging of the escorted goods. Mark the words "Escort" in the storage and transportation precautions column of the waybill, and indicate the date and flight number of the escort.
Chapter 5 Air Mail and Air Express Transportation
Article 38: Both the consignor and carrier of air mail shall cooperate and closely cooperate with each other, and organize transportation safely, quickly, and accurately according to the published flight plan and mail waybill.
Air mail should be packaged in intact air bags according to the type, and labeled with an "air" label.
The carrier shall prioritize the organization of transportation for the received air postal correspondence.
Dangerous goods and items restricted by the state are not allowed to be carried in air mail.
Air mail should undergo security checks.
Air mail charges corresponding shipping fees based on different transportation time limits.
The carrier is only responsible for postal enterprises when transporting mail.
Article 39: Air express delivery enterprises shall use these rules as the basis and use special marks and packaging.
Air express delivery companies should provide safe, fast, accurate, and high-quality services to shippers, and charge corresponding service fees according to regulations. When a breach of contract occurs, the corresponding economic responsibility shall be borne.
Chapter 6 Cargo Charter and Cabin Transportation
Article 40: When applying for a charter flight, the applicant shall contact the carrier with a letter of introduction from the unit or valid personal identification to negotiate the transportation conditions for the charter flight. After both parties agree, a charter flight contract shall be signed. The charterer and the carrier shall fulfill their respective responsibilities and obligations as stipulated in the charter contract.
When the charterer and the carrier execute the charter contract, each cargo charter shall fill out a consignment note and waybill as the transportation voucher for the charter.
The charterer and carrier may determine the escort based on the nature of the goods, and the escort shall handle the flight ticket and boarding procedures in accordance with the charter contract.
Article 41: The tonnage of chartered aircraft shall be fully utilized by the charterer. If the carrier needs to utilize the remaining tonnage of the chartered aircraft, they should negotiate with the charterer.
Article 42: After the signing of the charter flight contract, except for weather or other force majeure reasons, both the shipper and the carrier shall bear the economic responsibilities stipulated in the charter flight contract.
Before the charterer proposes to change the charter flight, the carrier shall bear the relevant costs of adjusting the flight due to the execution of the charter flight task.
Article 43: For charter flights, the carrier shall charge fees according to the agreement between the two parties.
Article 44: The signing of contracts for applying for cabin or container packaging, as well as the responsibilities and obligations that both parties should undertake, shall be handled in accordance with the relevant provisions of charter flights.
Chapter 7 Compensation for Abnormal Transportation of Goods
Article 45 If the loss, shortage, deterioration, pollution, or damage of the goods is caused by the carrier's reasons, compensation shall be made in accordance with the following provisions:;
（1） If the goods have not been declared for value, the carrier shall compensate according to the actual loss value, but the maximum compensation limit is RMB 20 per kilogram of gross weight.
（2） Goods with declared value that have been processed with the carrier shall be compensated according to the declared value; If the carrier proves that the declared value of the consignor is higher than the actual value of the goods under the Civil Aviation Regulations 1601, compensation shall be made based on the actual loss.
Article 46: If the goods are delivered beyond the time limit stipulated in the transportation contract, the carrier shall compensate in accordance with the provisions of the transportation contract.
Article 47: If the consignor or consignee discovers any loss, shortage, deterioration, pollution, damage or delay in the arrival of the goods, the consignee shall report it to the carrier on the spot, and the carrier shall fill in the transportation accident record in accordance with regulations, which shall be signed or stamped by both parties. If there is a claim, the consignee or consignor shall file a claim with the carrier or its agent within the statutory time limit from the day after the issuance of the accident record. When making a claim for compensation to the carrier, the cargo claim form should be filled out, accompanied by the cargo waybill, transportation accident record, and proof of the content and price of the goods or other valid proof.
If the consignee or consignor fails to make a claim for compensation beyond the statutory claim period, it shall be deemed as an automatic waiver of the right to claim.
Article 48: Claims are generally processed at the destination station. The carrier shall respond to any compensation claims made by the shipper or consignee within two months.
When a carrier that does not accept a claim receives a claim, it shall promptly forward the claim to the relevant carrier and notify the claimant.
Chapter 8 Supplementary Provisions
Article 49: These rules shall come into effect on March 1, 1996. The Civil Aviation Administration of China's Domestic Transport Rules for Goods formulated and issued in 1985 were simultaneously abolished.